Aspen Lodge Residential Care Home was formed during 2006, out of direct observations and experiences that indicated how compassion needs to be rooted in a position of comprehensive strength to be readily enacted, and that this necessary strength can ably be created and secured via essential; disciplines, vigour and integrity of an economic entity... a company of individuals whose belief's support that cause.
Fulfilment of our mission will require us to uphold the following three values... and four route markers...
The best comes from the recognition that people matter. People who we care for, who come into contact with our service in so many ways and who we are. Helping the "self-help" of others is a definition of 'teamwork. People are a core value.
All human activity cyclically draws upon a cost of provision and there is no human activity that can endure without reserves of "the means of provision" (i.e. savings). Savings are the "profit element" necessary for repelling risk of failure and for achieving improvement and progress of the mission and it follows that, integral to the previous two values, we diligently seek; competitively created savings, profitable growth and the ability to make a realistic return to shareholders as essential, true-to-the-mission, success objectives.
The best comes from the recognition that people matter. People who we care for, who come into contact with our service in so many ways and who we are. Helping the "self-help" of others is a definition of 'teamwork. People are a core value.
Why settle for less than can be achieved? Our quality issue is satisfied customers.
Preserve open-mindedness and forward thinking, accepting all viewpoints as worthy of regard and treating all ideas as deserved of consideration towards support and improvement.
Always see our improving strength, rather than any external source of reliance, as a resource that will enhance and provide strength to the mission. Shareholders (people) will give their worldly support to our mission by investing in an activity that is; ethical, efficient, competitive, realistically profitable and durable, and carried out with due social conduct and integrity.
All our relationships need to be continuously worked at to promote mutual benefit and progress.
"Have been very pleased with the excellent care that my mum receives. Mum has been in much better health while staying at Aspen Lodge. Thank you very much! Aspen Lodge is the best care home I have ever seen."
Daughter of Resident
"We highly recommend this care home, the staff are so very kind and helpful it is always very welcoming when we arrive, nothing is too much trouble for them. I feel sure they must love their job because it always shows how they are with the visitors."
Family
"Excellent attention to resident's needs. Everything clean, good food. Nothing too difficult to deal with if asked."
Family
"I've not been in a care home before, but this one is very good. I was made to feel at home. I'm well looked after. It's nice to have people around me so I can have a chat. Everything is well ordered "
Resident
"A friendly environment and all staff are willing to answer all questions within their position. The management is always helpful and can advise and guidance if required."
Son in Law of Resident
"We feel this is a great place for my mother. All the staff are excellent, happy and very helpful. We thank everyone."
Son of Resident
"This home has a very standard. Clients are well looked after, clean, tidy and well dressed. Various activities take place. Nursing staff (District) are well respected and always give assistance at each visit."
District Nurse
"The staff are all excellent and really word hard."
Daughter of Resident
"All your staff are friendly and accommodating. My mum is in good place now and I can't thank your staff enough."
Son of Resident
"Would recommend to all."
Husband of Resident
"Overall, Aspen Lodge is excellent and my father always says that the staff look after him very well."
Daughter of Resident
"You manage to maintain a homely feel and cater for the individual needs at each residence. The staff display patience and understanding at all times."
Daughter of Resident
"Have always had a good rapport with Aspen Lodge. Staffs are always welcoming and helpful. They always comply with our requests."
Senior Community Staff Nurse
"I think its lovely. Staff are very kind and helpful, nothing is too much trouble. Food is very nice and a good choice. I get on with the rest of the residents, its nice to have people around. Staff welcome my family when they come to see me."
Resident